There are two sides of the innovation coin in corporate learning & development: technology and pedagogy. The former is rather obvious and is often conflated with the term innovation. Futuristic hardware and magical software that educates everyone at the press of a button are tempting “solutions”. Some folks call this mindset Shiny New Toy Syndrome, and by golly, it’s a pandemic. The latter is less obvious because it involves thinking, and I’m not being facetious when I say that thinking…