learning & development

Reframing the capability framework | E-Learning Provocateur – Education Article

There once was a time when I didn’t respect the capability framework. I saw it as yet another example of HR fluff. You want me to be innovative? No kidding. And collaborative? What a great idea! And you want me to focus on our customers? Crikey, why didn’t I think of that?! But that was then, and this is now. Now I realise that I severely underestimated the level of support that my colleagues seek in relation to their learning…

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7 tips for custodians of capability frameworks – Education Article

Wow, my previous blog post elicited some rich comments from my peers in the L&D profession. Reframing the capability framework was my first foray into publishing my thoughts on the subject, in which I argued in favour of using the oft-ignored resource as a tool to be proactive and add value to the business. To everyone who contributed a comment, not only via my blog but also on Twitter and LinkedIn… thank you. Your insights have helped me shape my subsequent…

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The foundations of innovation in L&D – Education Article

There are two sides of the innovation coin in corporate learning & development: technology and pedagogy. The former is rather obvious and is often conflated with the term innovation. Futuristic hardware and magical software that educates everyone at the press of a button are tempting “solutions”. Some folks call this mindset Shiny New Toy Syndrome, and by golly, it’s a pandemic. The latter is less obvious because it involves thinking, and I’m not being facetious when I say that thinking…

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