Twenty-five years ago, David Osborne, a journalist now based at the Progressive Policy Institute, and Ted Gaebler, a former city manager, wrote a book called Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector that got a lot of attention among city and state officials all over the United States. In it, the authors advanced a set of powerful ideas designed to transform tired bureaucracies into high performance organizations driven by strong incentives to deliver and constantly improve…