Over the course of my career, I’ve witnessed a slow but steady shift away from formal learning to informal learning. Of course, remnants of the “formal first” philosophy still exist, whereby every conceivable problem is attempted to be fixed by a training solution, typically in the form of a course. Over time, the traditional classroom-based delivery of such courses has increasingly given way to online modules, but that’s merely a change in format – not strategy. While courses certainly have…